Ask for one. It’s Monzo’s responsibility to sort it out and you could risk a lot by activating the card.
They have been sending some out with white stickers on them so it’s strange yours didn’t have one
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tbutz
(🏳️🌈 Producer of "low value commentary")
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It could be they asked for a replacement before the new “security fix” was in place, it just took a long time for it to get from the card issuer to them?
Sorry just to add that my replacement standard card after fraud arrived at the weekend in its usual navy envelope fully sealed, hot coral all nice and safe
I wonder if this is to try to mitigate some of the text transfer problems reported. Dark coloured text on a white background will be less noticeable if it transfers to the bank card, especially if the same shade of blue is used.
With all these reports of people’s envelopes opened I’m starting to think what mine is going to turn up like … why didn’t they just use the normal blue envelopes? Surely if it’s not broken don’t change it! After all the envelopes only go in the recycling bin / shredder - so really don’t get why they had to change the packaging?
The annual report stated they were now making savings wherever possible. The blue envelopes were custom bought if I remember right. Plain white is much cheaper.