Hello my husband has sent me a link to join but when i get to the email part , i cannot get any further , i click the email then say launch but nothing comes on my phone ?
Welcome to Monzo
Are you able to upload a screenshot - being sure not to expose any personal data - so we can better see what stage you are at?
You have downloaded the app first, haven’t you?
and opening the email on the mobile device the app is installed on
You need to open the email on your phone
Thanks for the screenshots, makes it easier to diagnose
@Caroline21, did you get this working?