I need to transfer funds from my account ahead of a house purchase. As the amount is over £10000 this cannot be done in app, and so I have been trying to contact Monzo - all their phone numbers tell me to use the “in app chat”, which I remember using in the past, but which I now cannot find anywhere. Has it been removed? All I can see is the FAQ. More importantly, what is the avenue for making a larger transfer of this variety?