Hello. Am in an urgent situation. I have just had Monzo decline a payment to western union here in Argentina that i have made several times in the past without trouble. I cant get through to phone help and want to know why it was suddenly declined?
Any help appreciated!
Hi.
Use the in app chat. Nobody here can help you.
i dont have in app chat in my application. it disappeared. any ideas of where it has moved? or is it only with business acounts now?
Go to help, type âcontact usâ or email help@monzo.com
Monzo really need to sort this chat situation out. Itâs unacceptable for a bank
I tend to avoid repeat custom with merchants who make it as hard as possible to contact them but this is a bank; where most people keep most of their money