Without going into details I had to contact the help service online to investigate some unusual transactions. The guys blocked my card for security reasons in the meantime.
They got back to me and while I was chatting they disappeared and nobody is replying to me since then. More than a day now.
I am traveling in South America and not always having connection, plus the time zone doesn’t help. Once they replied but it was 4am here.
It’s urgent, I don’t have enough cash! Could anyone help please?