Monzo server problems


#1

The app after several restarts etc keeps telling me that “There’s a problem with Monzo servers at the moment, please try again in a few minutes” but the status page doesnt show any issue…


(Hugh) #2

Yeah, this seems to be affecting certain users on Android: Your device is not connected to the internet
An update should be coming soon but rest assured your money hasn’t disappeared :slight_smile:


#3

Thanks, yep hasnt disappeared but did not appear either :smiley:


(Sufi) #4

#5

I’ve been getting this intermittently - most recently on 4g (Android, latest version of CA app)


#6

I was getting it last night… Current account android


(Marcel W.) #7

Getting the same error my self. In-app chat said it is a known bug and they hope to get it fixed. They also suggested logging out and back in which might do the trick.

It appears as an error for me but I still get push notifications and the feed seems to be up to date on my end.