has anyone gone through the cancelation process of monzo premium account yet ?
I am thinking about canceling my plan to downgrade to basic free account
been already charged 15 gbp x 6 times but when i want to cancel it is stil coming up with the 50 gbp charge
am i going to have to pay the 7th months fee to be able to cancel ?
where do i send my metal debit card ?
please share your exprience if you have been through this change
thanks
You keep it or cut it up and shred it - they’ll send you the classic one afterwards
That’s the cancellation charge since you’re still in your 6th month
I actually contacted them with this very query. They told me I can post my card back to them to ‘Freepost Monzo Recycling’ and they’ll get get rid off it from there.
You need to send it back if you cancel, according to the app.
Not sure if this is optional, as I already have a second metal card (First was replaced by Monzo as a fraud risk), and I was never told to return the first.