For those interested in finding out policy for insurance
Barclays have been offering an emergency cash transfer process, they donāt advertise it, but its there. Can I access my money abroad in an emergency? | Barclays
Barclaycard advertise emergency cash.
I bet most of the big other banks have a procedure in place as well.
5 Likes
Looks like the Pluto / Zurich cover is maximum 183 days in the 12 months.
Itās the same A/B trial theyāve done many times before on various features. Transparency doesnāt mean signposting every decision or trial, they often work best by releasing it into the wild and seeing what happens. Not sure announcing anything would change peopleās opinions if the insurance is good value for money
16 Likes
ā¦which it isnāt.
3 Likes
This one is pretty terrible, Ā£18 for a different coloured card and some merch?
Nice to see Monzo testing this out though, Iād personally love to see them offering phone insurance as part of one of the packages.
I think Monzo need to come up with an idea to offer something unique and different that once again gives them an edge over other accounts. Granted, I know this is the test phase so they shouldnāt be getting stick as this is them doing their due diligence.
3 Likes
It also gives a decent interest rate that covers half the cost of its membership fee
I pay Ā£8/month for travel insurance and phone insurance. Iāve used the phone insurance 4 times over the past two years and I honestly donāt have a bad word to say. Iāve had a replacement phone sent next working day by DPD 
NatWest partner with Carphone Warehouse and Aviva.
1 Like
That could explain why it is more expensive. Insurance for longer than a month at a time is often quite a bit more in my experience.
Also to add that the travel insurance offered by RBS/Natwest covers winter sports, and if you claim for something on the policy, theyāll continue to cover it in the future.
It only starts to get tricky if you have a condition, that usually requires a premium
2 Likes
Personally Iād need winter sports cover if i was going to take the yearly travel insurance. Otherwise thats 1/3 or 1/4 of my yearly holidays not covered.
I see alot of people saying that the didnāt expect a discount from the actual rate provided by the supplier themselves.
Did tom himself not say he could use the bargaining power to lower this as a tribe mentality? The convenience just is not worth paying that much for me in this case whenā¦ buying travel insurance isnt that hard at the moment.
4 Likes
Speaking to a COP now regarding this and theyāre asking for personal correspondence. I deleted all my personal correspondence once the meeting was over. Have I been too trusting?
Also cannot find the thread where I booked the meeting 
Monzo must know who took part in those focus groups, surely? @SamanthaD can you help?
I sent an email to Luba yesterday evening to see if she could follow this up, as I too havenāt received it yet. Hopefully sheāll follow it up for all of us.
1 Like
Iād say 183 days (i.e. 26 weeks - half a year) seems like a reasonable amount of cover to me.
Most insurance policies cover a maximum number of days per trip, usually 45 if I remember rightly.
Still donāt like the idea of āpremiumā accounts at all
5 Likes
Delighted to see this innovation.
Disappointed with the very initial and preliminary offers. Iām sure they will improve as the trial develops.
1 Like
Whereas I have never done winter sports, and never will, so I would not want to be paying for that to be included when I could get better cover from them for holidays not involving slopes
They need these options out there so they can begin to unpick whether there is any chance of keeping enough people happy
Not sure this thread will be that encouraging for them thus far!
2 Likes
The offers are very weak.
You can get an annual worldwide policy for circa Ā£30 (defacto 5*) or for even less. Not to mention its probably next to worthless because most insurance policies have clauses in that invalidate if youāve even been to the doctor about anything for a number of years prior.
Emergency cash is what just accessing your own cash?
And all the card colours do is flip the argument about only providing hot coral cards āwe only give hot coral because thats our brand etcā (though i dont mind hot coral myself).
Monzo always seem to aim low for this type of stuff (examples - interest rates, overdraft fees), feels more like an exercise in how little they can get away with. I also feel itās a strange stance to take of putting forward something pretty rubbish, charging for it whilst pushing it as great/plus/premium. I think that message is way more off brand then none hot coral cards.
This is exactly why i think theyāll run into issues with pushing third party products too - because commercially theyāll need to push whats more attractive to them, not whats best for their customers.
If Monzo wanted to do this why couldnāt they have been best in the market? Look at nationwide for another Ā£2 you get breakdown cover, mobile insurance and travel insurance.
If monzo want to be held in higher esteem and be better then any other bank, then they have to deliver it.
17 Likes