Hey, Happy New Year (if it’s not too late to say that 
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Thanks for all the comments on the new Membership Home, glad to see you’re liking it.
On the topic of Joint Account Plus and Premium features, I’ve got some sad news unfortunately. Following my last post on the not-so-nasty bugs we found during staff testing, we’ve now unearthed some slightly bigger bugs in further staff testing. This means we’ve decided to deprioritise this work for now, which is not how any of us wanted to start the New Year 
I know this isn’t welcome news, so I wanted to be transparent with you all about why. As some of you have spotted in the app teardowns, we’re working on improving our Plus and Premium accounts. We’re hoping to launch these improvements this year and the team are currently prioritising work on these changes.
The changes include updated features, insurance and some stuff we can’t talk about yet. Our ultimate goal is to improve the value and experience, because we hear the feedback from your recent conversations in this thread loud and clear that the current offering isn’t giving you the features and value you want.
I never want to come here with bad news, as I’d hoped to be launching three new Joint Account features by now. But we’ve had to review what we’re focusing on and adapt that to the wider goals of the team.
These features are still coming…just not yet I’m afraid.
I’ll keep you updated as we progress, but for now, I’ll try to answer any questions as best I can.
Ross 