Monzo in the media

This headline caught my eye… :eyes:

… but there’s nothing new. I was expecting an insider-reveals-all scoop. But no.


Had a good chuckle :joy:

Well at least we get some business account figures…

“but Monzo is still preparing to take on Starling directly with its own business accounts. Its head of marketing says the firm has already signed up 20,000 people to a waiting list for the accounts.”


I’m tempted to register, looks like Starling have relinquished it. :moneybag::rofl:


Was monzo on BBC watchdog or ripoff Britain?

Found an old post (Oct 2018) about Monzo being mentioned, in a positive way I think, but nothing more recent. Nothing on BBC Watchdog.

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Thought I’d duplicate this link here as well as the N26 topic, as there are lots of people with an interest in Monzo’s growth watching this topic (and Monzo also get a mention in the article). Could be very relevant to Monzo as their valuation has tracked N26’s in previous rounds (albeit delayed).


This caught my eye this morning:


No - I did bring this up on the Trust Pilot page - and people confirmed it was not on that episode or any recent epiosde


“In addition to 1.5% interest on their balance, and access to exclusive offers, our new Monzo Plus customers can now add AXA travel insurance at a competitive rate.”

Be interesting to see how it compares.

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Whilst I know that Monzo and Starling are going to be on top - I never really understood how NatWest and RBS score differently when their apps are the same with just different branding, same with Lloyd’s and Halifax and HSBC/FD

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I don’t know about the other pairs you mentioned, but the HSBC and First Direct apps aren’t the same. For example, according to the app store advert for the First Direct app you can use Siri to make payments. You can’t do that with the HSBC app.

Has Monzo given a statement about these allegations? People will believe anything negative these days. Might be worth doing if they haven’t already - although I’m not sure how they’d word it without sounding unprofessional :man_shrugging:

Contains a nice infographic which compares the number of customers that Monzo, Revolut, Starling and N26 had over time.


Love that animated infographic :+1:

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I don’t think it is irrelevant, really.

Say this isn’t Monzo and it’s a high-street bank (yes… the two are comparable). If you transfer money in and use your account for discretionary spend (plus a little amount in deposits), that bank will struggle to make money from you. The minimal interchange fees and interest claimed won’t outweigh the cost to serve your account, plus, it affects the bank’s liquidity. You’re really not helping them.

If I were an investor, I’d find this information useful and I’d need a benchmark (£1000 seems a reasonable one). I’d want to know how many people are regularly making significant deposits into those accounts. If £500 goes in and goes out again in a month but you’re not interested in overdrafts or personal loans or (presumably one day) mortgages, then it’s not a current account, it may as well be a prepaid card still.

You can define active however you want but I’d be wondering from a commercial perspective why you’re doing that rather than committing to Monzo.

@outofmydepth, I agree with you - though with the caveat that Monzo has stated it intends to make its money not just through running customer accounts, but through becoming a financial control centre, and through referring financial and non-financial products to its customers.

Therefore, if a Monzo customer uses their Monzo account only for discretionary spend, and doesn’t have any savings, overdrafts or loans, but still carries out sufficient activity on their account that they regularly see such offers, Monzo could in theory still make money from them.


Yeah. I get that it’s not directly comparable to a legacy bank’s business model so to some it may seem less relevant. That said, if you’re not getting a full financial picture of that individual (i.e. total income / outgoings, just a few hundred a month and some discretionary spend) it’s difficult to refer products effectively or engage customers with the most commercially valuable products.

It’s six of one and half a dozen of the other. With an untested business model that’s still in its infancy, your best proxy is historic bank data. If early adopting, high advocacy customers (us) aren’t paying their salaries in and you aren’t capturing the full customer value, it’s difficult to assume you’ll capture the full value of your next cohorts or customer.

Just my breakdown but it’s a really valuable measure in my eyes.

One for the diaries if you’re interested Aug 1st, 4pm , I think you do need to register with BrightTALK to listen to it , maybe @jackcully could provide a link to it when he has done it on the business accounts thread ?