I do not have the option to speak with customer services via the promised live chat function within my app.
My problem cannot be solved by any of the FAQs
Can someone please help? I need to chat to customer services.
This is very poor of monzo to hide the chat function if this is what they have done. As a new customer it’s obvious I may need help. I’m tempted to just close my account and give my money to Starling tbh