Currently unable to transfer to the Monzo current account from a Metrobank (Corporate) account.
Spoke to an agent on the phone who spoke to their payments team and the feedback was they don’t always support challenger banks. Seems strange to me, is it just a matter of waiting for them to catch up?
I paid my expenses early today, which is a transfer from Metrobank to my Monzo account. I also pay my salary from Metro into Monzo and have made previous payments.
Sour grapes maybe. Monzo, Starling et al are forcing all of the banking competition to up their game, clearly some don’t like it too much?! Especially now the challenger banks are looking at business banking.
We haven’t just yet gotten around to a deep investigation but to just to end the speculation, I do not believe this is in any way malicious or even intentional and it looks like Metro Bank Corporate may use a different system on the back end to their regular personal and business accounts. This is likely to be the cause of the issue but we’ll find out.