Is it a picture of a group of clowns?
I’m still waiting on one from 27 Dec.
This system is hateful. Monzo insist on displaying logos and “friendly” names, yet the system for controlling this is utterly hopeless.
Stop doing it, or do it properly!
Still got several from the 27th into the New Year
Makes me wonder if they’ve disappeared from the queue, but also not possible to resentence, as resubmitting made no difference
I’ve seen some nice details on here about improving the backend tools, but not great if the front-end support is not going to get through them
Adding a glorified +1 to this subject again.
I’ve submitted half a dozen in the past month and none have been updated. 
Is the queue being worked through at all or is it completely dead now?
I think this is why people recently more than before are asking for a setting that they can turn it off completely. If nothing is being changed and your feed is wrong why have it?
I can understand why people are upset completely.
It would be nice if you get get something like “We’ve reviewer your Merchant suggestion” and then it tells you if it was edited or rejected. Or a page where we can see our submitted suggestions and their status?
I don’t know, I just feel like for myself and it seems a lot of other people, we just don’t know if it has worked or if a monzo staff member disagrees with the suggestion.
Just wanted to bump this…
IMO Monzo really need to either give users the option to toggle off merchant images (just show the letter) or make some improvements to the system 
I understand the argument that it needs improvement, but is it really that bad to turn off completely?
I have the odd one or two merchants that need doing but overall my feed is pretty nice looking.
If people regularly use the same merchant and it’s always incorrect then the feed in anything but nice looking 
. But it’s not just about the icons, some merchant names and details are also incorrect.
ARGH 
! All the Amazon logos have changed again!
Make your minds up!
Fixed it for you 
By either curious or coincidental timing, most of these have been updated this evening
Thanks for that
I hope no one thought I was having “a go”, but it is a little frustrating to get no feedback in app and see more recent submissions picked up
I’ve tried numerous times to update one of my direct debits.
One is called “Elderbridge Re HCA” this is a payment agency for Homes England. Homes England fund equity loans for Help to Buy. Therefore can the name and logo be changed?
Otherwise it is a bit like capita taking payments for TV license and showing capita on our Monzo accounts.
The lack of feedback for submitted corrections is not great.
Amazon has changed at least twice for me today. First to the black background and white ‘a’ then to white background and black ‘a’ and back again.
Although not all of my Amazon transactions have changed. Some are still the correct blue and white “smile” logo.
Oooohh I’ve got this one! I wanted to pay it off recently and it took forever to get in touch with the right people as a result of this. 
Elderbridge don’t have your account details so you don’t exist to them. 
Milk and more have suddenly changed their reference and become there own company…they used to send as Muller in Ireland and now they are actually Milk&More but that means the logos gone away 
Same for me, Amazon has reverted back to the old black and white logo rather than the correct blue and white smile logo. Any idea, @anon87951654?
Rachel sadly doesn’t work for Monzo anymore 
Noooooooo I didn’t know. Rachel was the best thing that ever happened to Monzo’s merchant data.