Yeah as I say where I work, we accept them for unsecured loans (may be worth checking if we’re actually supposed to have a reference) but conscious some high Street banks can be awkward with that sort of thing. I agree actually getting the statement is far easier than any high Street bank I’ve dealt with.
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Worth a read of my recent issue obtaining stamped statements from Monzo on this tread:
https://community.monzo.com/t/urgent-appalled-by-monzo-customer-service-and-need-help/98520/34
I can sympathise with the tone in the OP and Monzo really needs to give these areas some serious thought especially as more and more people are using Monzo as a primary bank account.
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