Magic auth launch monzo button not working

when trying to log in, i get the ‘magic’ email, I click on the link and it takes me to a page that has a ‘launch monzo’ button.
but when i try and click on this button it wont let me. nothing happens, its not clickable.
help please!

iOS or Android?

Have you got the app installed?

Which browser are you using?

iOS, i have the app installed on my iphone, and then i am opening my email on my computer in google chrome. but i also tried it in safari and the same thing happens

You need to open the link on the phone directly.


oh i see, ok i will try that now - thankyou !