Log in difficulties

Hello Dears,
Could you give me an advice, please?
I wanted to log in to my Monzo account on my phone however the system asked my PIN what never happened before. Unfortunately I did not use my card yet as I went to abroad after I received it and when I came back, I checked but did not find my PIN in the system or in the letter at all so now I could not log in…then I think my account was cancelled as I needed to sign up again.
Could you help me please, how can I use my Monzo account again?
Thank you for your time.
Have a nice day to you all

No need to ask again

Make sure you used the correct email address. If you don’t, the app thinks you’re trying to create a new account.

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Yes of course, I used the same as before

Oh , you are right, thank you for your help :slight_smile: I successfully logged in.
Could you help me please, where can I find the Card’s PIN in the system? :slight_smile:

It’s the number you just entered

If you need another reminder there’s a button under the picture of your card to see a PIN reminder

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Thank you so much :slight_smile:
Finally I have a very last question: What does this message mean that my money is left for 24 days?
Thank you :slight_smile:

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It’s part of the budgeting features, 24 days until the end of the month when this resets

Search the help tab in the app for Summary to find out more

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