Hi,
I’m trying to set up my Monzo account and it states there is an issue with verifying my pin. I have tried going in and out of the app the same thing happens. I have changed the numbers and still it states disallowed pin.
What can I do, it gives no option of going back
Hi @scatynaty81
Can you reach out to us in chat in the app?
It gives no option to go back to the home screen even turning the phone on and off
Hmm
Can you DM me your email and I can take a look?
If it says something about disallowed PIN we don’t accept easily identifiable PINs as a precaution
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Ah thanks I chose I different number selection and it’s gone through! Thank you
Beth to the rescue!
(p.s, that’s handy for me to know!)
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