Locked account

Monzo Chat
1

HELP

I can’t access my account. I must have tried to get the activation email send 20 times but I am not getting one. Its extremely frustrating as I can’t even find anyone at Monzo to help with this. I have also sent several emails to the help email address and I’m just getting nothing back.

How do I get to my money?

2

Is the account locked or can you just not access the app?

Have you tried phoning the number on the back of your card?

3

Have you checked your junk emails as that’s where mine went when I had a similar issue.

4

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