Link to online merchant in transaction detail


(Jolin) #1

When I use my :mondo: :credit_card: with an online merchant, the transaction detail quite rightly does not show a map/location/address. It has grey text that says ‘Online transaction’. However, it does not show the URL of the merchant either. When I’ve submitted data (using the ‘Something Wrong? Tell Us!’ button), the form includes the merchant website (as well as Twitter and Facebook links). But it seems the website data disappears once I’ve submitted it.

It would be very useful if the transaction details could also provide a link to the merchant website. In the future this could potentially be enhanced to link directly to the order details page. I could see this working by either allowing us to manually paste a link to the order into the transaction details page or, (this would require a lot more work!) parsing an email receipt when attaching email receipts is enabled sometime in the future. :wink:

In the meantime, though, a link to the merchant’s homepage would be of great help. Thanks!

https://community.monzo.com/t/receipts/2003
https://community.monzo.com/t/add-email-receipt-to-transaction/2559


Additional merchant info? Website, twitter (loyalty scheme?)
(Tristan Thomas) #2

Thanks! Totally agree – more detail would be great :slight_smile: I know @hugo has lots of plans here…


Why have both options?
Online Transaction Merchants: display website address
(Hugo Cornejo) #3

Yeah, we have a few things in store for that. Probably the first simple step will be to include the web address… in the future we may even show a screenshot of the website, links to apps, Twitter, etc.

What other info would you like to see there?


Why have both options?
(Jolin) #4

To be honest, just a tapable link to the website would cover 99% of my use (though screenshot would be nice visually). It’s useful if I want to quickly jump across and look up details of my order. For some smaller/more obscure sites, I don’t necessarily remember the URL either, so having it embedded in the transaction is useful.


(Tom Chambers) #5

Metadata about purchases would be useful, for physical purchases things like expected arrival, link to order details, a list of items ordered, start and end location and departure time for train journeys. I’d like to be able to see what I ordered at a restaurant or bought in Tesco. I know that’s far fetched, but then so is Mondo! Basically more in depth about what the money went on, things you want to know about that purchase, and possible actions like claim a refund.

Gmail is ok at this, though here it’s used an image for a book called ‘100 prophecies come true’ for my iphone cable order…


(Adrian Lovell) #6

It would be cool if when I look at the transaction information, I’m also shown contact details for the place where I spent money. Currently I see the name, logo and address. Would be great to also see phone numbers, opening hours, social media links, etc.

I assume this could be pulled from the Google Maps API based on the address? Or simply a link to the Google Maps info for the location if it’s felt that would be too cluttered on the page itself, as the current Google Maps link (i.e. tapping the map) puts the location in the right place but doesn’t usually show the named location itself.


(Alex Sherwood) #7

I’ve moved your post here, as there’s some comments from their team on their plans for improving the merchant details earlier in the thread. I hope that makes sense :slight_smile:

You might be interested to know that Monzo uses Google (& other sources) to retrieve the merchant’s details already -

so the data’s there, I expect it’s just a question of making sure that it’s complete, accurate & building the UI (& perhaps rolling out the current accounts first)…