Labs Feedback: Joint Accounts šŸ¤

The Big List was released on the 22nd May, so wouldnā€™t next week be the last week of work on it?

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Iā€™ve mentioned it before in this thread but I have done a mock up of a unified feed with options to show only selected accounts if wantedā€¦

monzounified

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I really like that! And I do feel like I donā€™t want to be switching accounts to see different feeds

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I guess another thing to add about account switching and having a unified approach, now I am using the Joint Account for all my day to day spending with the wife I very rarely go into my personal account.

I did go in there today and noticed this message from monzo labs, I understand Joint Accounts are still being tested but notifications such as this should be accessible no matter which account you are in.

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Does anyone know if 3D secure works on Joint Accounts havenā€™t tried it yet???

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I believe some system notifications arenā€™t showing up there yet due to the fact that what you see in the joint account feed is mirrored for both holders so right now if you were to enable 3D and receive a message in the JA feed but your partner didnā€™t they would still see the 3D enabled message which would be wrong

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I agree with what @glasgow is saying. 3D Secure in labs is person specific not account specific. Once itā€™s out of labs and on by default then I imagine it will change.

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It works fine but thereā€™s one bug right now where the verification feed item sometimes appears in the wrong feed! :sweat_smile:

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Have to say that Iā€™m loving the joint account, banking has never been so transparent!

There are a couple of minor things Iā€™d like to see to improve it but given itā€™s a new release itā€™s near perfect!

Shared pots - for joint saving, or leftover monthly funds

Card colour - just to make them easier to distinguish! how about a vibrant green or similar?

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New card notifications are out!

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Donā€™t forget youā€™ll get a new card number, something to think about before ordering a new card!

Iā€™ve already updated CPAs and online merchants so not going to bother with a JA card for now.

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This is true - Apple Pay has stopped working for the time being. Iā€™ll make my SO wait so weā€™ve still got a way to pay for stuff!

Just ordered mine!

It would be good if there was some kind of confirmation - At the moment, it reverts back to the ā€œOrder nowā€ screen, and it looks like you can order another one.

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Personally Iā€™d probably keep my current one and just put a nice sticker on it or something. Itā€™s a bit of a faff updating the details haha.

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Your current card is deactivated as soon as you request the new card, as an FYI to anyone looking to order.

A warning during the request process would be a useful addition, or better still, the option to retain the use of the current card before new one arrives. Iā€™m hopeful (although not 100% certain) that there will be no automated card transactions due in the next day or twoā€¦

Kelvin

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Is it deactivated completely? Or just from ApplePay?

The card is frozen, so suggests completelyā€¦

Hmm, it seems to be frozen in-app, but in google pay it still looks active.

Can you not defrost it?

So it is - No option to unfreeze either.

Feedback for Monzo (to reiterate whatā€™s been said).

  1. Make sure itā€™s abundantly clear that as soon as you order a new card, your existing card will stop working.
  2. Once youā€™ve ordered a new card, have some confirmation that it has been processed.
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See my post @Peter_G

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