Joint account FAQ on Monzo.com also seems to need updating.
How long does it normally take to get the āYouāve set up a direct debitā notification when you change account details? Was expecting it to be instant but got nothing through yet.
I asked this earlier
I changed quite a few yesterday, had a couple of notifications through today (nothing yesterday).
Expect more to come through over the next few days.
On CASS switch the DDs started appearing for me on day3 however Iāve only had a couple of merchants actually email to say itās been updated. This will likely happen the next time they go to present the DD
Activated my joint account today. Really happy. Am still going to need to have multiple accounts (e.g. one for bills, one for day to day spending) to go āfull Monzoā.
Although I canāt see monzo allowing us to have more than one account besides joint and personal in the future. Hopefully certain bills etc can be desegnated to certain pots. I know this is something they are working on so keep your eyes peeled
Just moved some money from my joint account to my personal account using withdraw money on the joint account move money screen and on the joint account feed it says āyou paid me & joint account holder rather than just āyou paid meā
Just got our JA cards through. We use our legacy JA way more than our personal accounts, all of our household direct debits go through the account and there are loads of them! SO, in order to really start using the Monzo JA, we REALLY need CASS and fast!!!
Also moved our savings over as well from legacy bank only to discover that I couldnāt move it into a pot in the JA account. Bit disappointing, so will move that back until a JA pot is available.
Others have already had success with CASS, even though Monzo havenāt said they support it yet.
Apparently canāt switch from a JA yet!
But yet some people have without a problem
Yeah, I know it says that, but if you read up, people have successfully done so.
@glasgow has definitely done it!
If you want to risk it then..
Personally no, if something was going to go wrong it would happen to me
Any evidence of people who have tried it and it not been successful?
If they haveā¦ I havenāt heard!
For what itās worth, I manually transferred about 14 DDās to my joint - It took a couple of hours, but I was confident it had been done properly!
No issues thus far. I even had a redirected payment come in from my old joint account to my new monzo one today so the redirect is working fine.
Maybe Iāll do a manual re-set up of the most important DDās and then do the pseudo-CASS and hope for the best!!
I did exactly the same!