Hey, so I just signed up and received my card for a joint account. Primarily, thank you for offering this as an easy to open and use account. I am very happy to have it and to start using it.
However, as much as I might be aware that this is a seemingly insignificant quibble, there is one issue that I have, which does matter to me. Here it is: I am so sure that I read, upon considering opening this account that I would receive a card that was a different colour from my current account. The reason I’m so sure of this is that it was one of the reasons I chose Monzo for my joint account. Suffice to say, the card I have received is not a different colour from my current account.
This is not an aesthetic concern but a functional one. I don’t really care what colour the card is as long as its easily differentiated from my other cards.
I feel like it’s too late to rectify this issue for myself until this card expires, as I’d rather not waste the production time or contribute to waste plastic any more than I already do. But if you promise something then in my opinion, you should deliver on that promise. Otherwise, I’m sure that’s false marketing, and a bit of a taboo.
In future, maybe there should be an option, when setting up a joint account, in which you can choose colour/pattern. Thanks and take care.