I just had 2 declines in the Co-Op and another one in the BP garage… no idea why it was stuck on Calling Aquirer.
Looks like there’s an outage - https://mondo.statuspage.io/incidents/mfjc9bnhsnyj
thanks! didnt know there was a statuspage: https://mondo.statuspage.io/
I only saw it as a message came up in the app after I raised a message to customer support not had any push notifications or anything though
yup just spotted that too… Push messages of issues would be good to save a bit of embarrasment at the till lol
Where was this annoumced? I was going to use my card for pay at pump earlier but didn’t.
Enabling TouchID unlock on iOS 10 beta 2 causes app to crash at unlock, I now can’t use the app
Not sure if it’s also related to iOS 10, but prior to unlock I can still see account balance and activity. Not exactly ideal.
try deleting the app and installing it or restart your phone.
I’ve got no issues on iOS 10b3
I’ve noticed my notification icon on iPhone is always there even after I’ve entered the app.
Hey all - what is the general time for TFL contactless charges to appear? I’ve not had any come through this morning and definitely nothing from Monday evening
Normally the next day, sometimes i’ve had them come through 48 hours later.
If you search by location you get different results for TOWN compared to Town
Not sure if it’s my phone (iPhone 5s) or the app but the location accuracy seems to be a bit off. I withdrew cash at guernsey airport but the location shown was somewhere in scotland!
Wow I had the location on the same spot when I shopped at tesco until I reported it!
Weird. That’s like the Abington area from what I can see.
Unfortunately if the merchant’s got the configuration of their terminal wrong then it can send the wrong location to Mondo.
You can report the issue, using the Something Wrong? Tell Us button on the transaction entry page. And I think Mondo will correct the location automatically, for this & future transactions, once they’ve had a look at it. (I’m not 100% sure about the text in italics).
Yup, that’s right Once you report it and we fix it, that fixes it for everybody in to eternity
The latest TestFlight build seems to have an issue with notification counts. The icon shows 2 notifications for a single purchase and opening the app to view the purchase doesn’t always clear it.
A new notification seems to be needed to reset the count.
This issue appears to be caused by transactions that settle more than 7 days in the past – the app doesn’t re-fetch items beyond this cut-off when loading updates to your feed. The result is that the server still thinks you have an extra “unread” feed item, and so sends “2” as the badge instead “1”.
We’re looking at this now, but a quick fix is to log out and back in again
When your Safari is in Private mode, the in-app web browser becomes Private aswell. This is a bit annoying, because you would not be signed in to the community. I don’t know if it’s a limitation on Safari View’s side.