Just a thought, imagine you lose your wallet and you need to freeze the hot coral card but then realise that Google Pay/Apple Pay also stops working!
Before anyone says about virtual cards, yes I am aware of this and that there’s an additional fee to it. And yes, guys I am aware if your phone is nicked this adds a risk of security as well.
But Nationwide bank do this right where you freeze the debit card but mobile payments can continue to work, even if the physical card is disabled. This is also good if only your wallet is nicked, imagine you only have one bank account and cannot take contactless payments.
Any thoughts on this? I do really like Monzo as a bank (still using it as my main account today, and don’t plan to merge anyrhing over anytime soon), sometimes other banks do things a bit better, Nationwide in this case.
That’s a nice idea. It’s useful to differentiate between the case where you lose your physical card, and the very different case where you’ve been the victim of online fraud. And if you can keep the virtual card in your Apple/Google wallet, then it’s a lot less disruptive as you can keep on using that until your physical card arrives.
If it was an instance where your debit card details had been compromised, then I don’t think mobile payments is the best in this instance. Best to use Monzo Plus virtual cards for this instance.
If the card is lost or nicked, then this is a good idea but I don’t it’ll be implemented anytime soon.
sorry i was talking about what duncang said about someone finding your card and adding it somehow to apple/google pay which is not possible as you need to authenticate it in order for it to be added, but i do know you can still use your card even when it’s frozen or being replaced with nationwide as i bank with them as well
I mean in theory they could, if they knew everything about your current account and we’re able pass the security when phoning support and pretending to be you.
Card stolen, but when you replace the card or report it lost/stolen, your Apple or Google pay should generally update to the new card details automatically so you won’t even need to mess about with freezing, report lost, and just carry on with your day.
With Starling, there is either an overall card lock, or you can lock individual functions – like card present, mobile wallet, online or ATM – whilst keeping others working.