Just what is the biggest complaint about Monzo? 🤔

[Avidfanofstuff]

Usually this…

3 x standing orders declined overnight

Woke up this morning to find 3 out of 4 standing orders that were due to be paid had been declined (plenty of funds available). Spoke to support who quickly worked out that they were due to go to RBS accounts which was undergoing scheduled maintenance until 1445 today . Apparently with a legacy bank it would just keep retrying until it went through, but as Monzo give instant notifications this behaviour would result in lots of declined notifications which isn’t desirable. I’m told …

But more recently a connection timeout between Monzo and the recipient bank.