Woke up this morning to find 3 out of 4 standing orders that were due to be paid had been declined (plenty of funds available).
Spoke to support who quickly worked out that they were due to go to RBS accounts which was undergoing scheduled maintenance until 1445 today .
Apparently with a legacy bank it would just keep retrying until it went through, but as Monzo give instant notifications this behaviour would result in lots of declined notifications which isn’t desirable.
I’m told they are working to suppress these notifications which will hopefully be implemented soon.
In the mean time, the only option is to process a manual faster payment which I have now done… A decline reason and “retry” button would have really helped here as it would save having to re-type reference numbers etc.
Thought I would share in case anyone else is having the same issue.
Cool story bro?