That’s happened to me twice - that I know of - but then I seemed to have gone forwards quicker. All very mysterious. It’s like one person alone is processing the applicants!
How does one check list position? 
It’s the same form as joining.
Thank you
I’ve had the Jaja card for a bit now and can’t say it’s worth the bother or the wait.
It’s just a bog standard credit card - you can’t link it to aggregators, and there are no perks and no standout original features.
It’s a nice slick app, but that’s about it as far as I can see.
two weeks later and I’m now 9101
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My testflight app expires in 4 days time. Hopefully there’ll be an update soon.
To anyone using Jaja cards, keep in mind there’s an undocumented limit of 12 online (card not present) transactions in a 7 day period, after which your card will start declining with no info in the app or anything. I recently hit this limit as I was using Curve to spend on my Jaja card (as Curve provides Apple Pay) and was confused why it was declining. Support let me know of this limit and unfortunately they are unable to do anything about it at present (that response feels very legacy to be honest and not something I’d expect from a modern financial institution).
That sounds ridiculous. I’m not in any way affected but if you use your card online 12 times in a row and don’t make a card-present card transaction your card will decline?
I’m kind of glad I didn’t get on board with this. I can’t remember the last time I used my physical card to make a purchase.
My understanding is that it’s independent of card-present transactions, so even doing one still wouldn’t reset the limit on online (card-not-present) transactions.
Given the app is completely oblivious to what’s happening I’m suspecting it might be a limit imposed by their upstream card processor, so the processor declines it on their side and the Jaja infrastructure isn’t even aware of it.
Have you got a personalised credit limit yet?
New version just popped up in TestFlight.
What’s a personalised credit limit? I have the same credit limit I was assigned during signup which is actually much higher than I expected considering my credit report is almost blank.
People who signed up end of last year have received credit limits around £2k based on credit reports. I’m still stuck on the £500 credit limit from march last year.
I was given 2.5k, low compared to what other providers have given me but higher than Tandem (1.5k).
Not exactly looking after early adopters!
What happened to the £10 Amazon gift card as well? Haha
Literally had the same issue yesterday when my delivery and TfL transaction via Curve ApplePay was declined:
This raises the question of what does Curve do when the initial TfL auth succeeds, but further transactions on the backing card are declined, so that when the final settlement from TfL arrives (24 hours later) the backing card declines. Does it try all your cards automatically (hoping for one to work) or does it just eat the cost?
In my case, TfL notified me via email that my Curve ApplePay card was blocked from further travel until I’d checked with the card issuer and resubmitted the payment.
So I contacted Curve who said the following:
Thanks for getting in touch and I’m sorry you’ve been experiencing declines.
What happened on these occasions was, when we tried to process the transactions to your payment card ending in xxxx , your bank sent us ‘Do Not Honour’ messages. This usually means that your bank is blocking transactions through Curve, although it can also mean that you don’t have funds available.
So you can make transactions successfully with this card via Curve, please can you contact your card issuer?
Their Fraud or Risk team will be able to help and allow Curve transactions. Sometimes Curve triggers their risk engine because we’re still fairly new. Please ask to be put through to the Fraud department because the transaction attempts from Curve aren’t always seen by the Customer Service team.
Please let us know how you get on.
Best wishes,
Team Curve
After that it was a simple fix, I just changed the underlying card to charge from Monzo instead of JaJa. Logged into my TfL account and reauthorised my Curve Card for travel by settling with Monzo as the underlying.
JaJa need to lift this restriction asap as contactless and online payments are just the norm.
Oh okay so it seems like Curve are indeed able to decline the settlement TfL transactions. I assumed those couldn’t be declined as they seem capable of taking accounts into a negative balance even if an overdraft wasn’t arranged.
