Issues with registration email


Hi All,
Got the verification email, clicked on it to take me back to the app and get a notification saying the it cannot be completed. See attached screenshot.

Any ideas?


( related to Monzo CEO, Investor in Monzo ) #2

could try these steps -

(Jacq ) #3

Could you get in touch via email or through the app? It looks as though we might need to look into your account for this one!


Looks like a server-side issue here, I doubt an app reinstall will fix this. Get in touch with support and they’ll get it resolved in no time. :slight_smile: