Issue with Barclaycard

Help!

I am having an issue making a payment to Barclaycard, when I enter my card number it picks it up as Maestro and says:

“An issue number is required for Maestro cards. If your card doesn’t have an issue number please enter the start date.”

Monzo cards don’t have a start date or an issue number! Help!!

I normally just do and bank transfer and is there the same day haven’t made a card payment to them so can’t help with that bit I’m afraid

I always pay mine with my card, either in their app or website. Just tired sending a small payment and it went through fine as a Mastercard Debit :thinking:

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Just put in 0 for the issue number and should work fine

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I have the same problem…

Put in 0 for the issue number it works, I had the same issue and done that.

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I also had an issue with the payment through Barclayscard app.
2019-12-31T00:00:00Z
Around this date the app has some bugs. A week before there was a maintenance during the weekend and the app became useless.

I was able to pay through web browser though but the window box with confirmation code was really small - not user friendly at all.

You might want to call Barclay card and see if they can take payment over the phone, sometimes that solves system issues. Also, email acceptances@monzo.com and tell them about the issue you are having so they can look into it.

You can also pay via bank transfer using your card number as the reference if you need to pay quickly. I generally pay via bank transfer from Monzo to my barclaycard each month.

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