Is Monzo a robber? Leave my money in Monzo and not transfer it to me！

[Revels]

No. They’ve given you your response.

They say 2-4 weeks because the situation is out of their hands and that’s when they expect to be able to give you the money.

Monzo have blocked my account for no reason at all

Banks are obliged to report any activity they deem suspicious to the National Crime Agency (NCA) which has up to 31 days to investigate. During that time, the funds have to be frozen and the bank commits a criminal offence if it tells the customer why. Where was Anna Tims when Watchdog did their hit piece on Monzo? For all the millions of words that have been spent, that one paragraph ends up being a precise and succient summarisation of the issue. Can we save it and use it eve…

Your account wasn’t closed for “no reason”, Monzo is not a “robber” and all you can do is wait.

At this point your only option is to complain to the financial ombudsman.