Why did Monzo close my account the day I received my tax return?

Fun fact… I got fired on July (Coronafired to be precise). Therefore, I am jobless … I had to go back to France (to my parents home ! yes !) No money, no job, I was counting on this money from HMRC for ages. The day where I finally received my payment Monzo decided to freeze, then close (kicked me out, no reason) and is now pretending they need 1 month to send my money back to another account… A nice and clean scam. I am speachless… If they expect making profit this way its pathetic. I suggest to find another alternative for internet banking, its aweful.

Are you sure it’s not because you’re in France?

A lot of UK banks are closing accounts belonging to those who live in the EEA because of Brexit (there is no longer any passporting rights).

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Correlation does not equal causation.

Nobody here can help you with your account, but Monzo are not running a scam. If your money is legitimate, you’ll get it back.

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