So for a while now, I’ve found that for some reason, the Monzo app requires a supremo signal strength on a network to function properly. Stood outside my office building, which is generally where mobile signal goes to die, there is a connection available to the WiFi of the pub next door. I speed tested it at between 5-6 mbps. On this speed it’s possible to stream video media and music. My other banking app (Natwest) logs in fine, as do my credit card apps.
Monzo? Nope. Just tells me there is a poor connection and tries to update but times out. I’m not a software dev nor a networking engineer BUT, I can’t understand why this app seems to need a fast, very strong connection to the internet when other apps that really should need that but can get by on less, still function okay.
Unless a tech person in Monzo can explain this, I’d say there’s a lot of room for improvement here. It’s very frustrating.