International refunds

[loushaepratt (LS Pratt)]

Hi, this may have already been asked…But after a quick trawl through the community posts I can’t seem to find anything about this.

I’m currently in Paris and £300 has been taken out of my account for a refundable deposit for cycles.

The company said it should be refunded by 4pm yesterday, but it hasn’t been refunded to my Monzo account yet.

How long until the refund will come back to my account?

[anon95680666]

looks like it could take a couple of days - might be worth contacting in app support see if they can speed it up a bit

• Refund to cancelled card

[loushaepratt (LS Pratt)]

Thanks for linking to that post!

Im just waiting to hear back from app support now…