a couple of days ago I attended a Monzo speech at Campus London where I was one of the lucky ten to get a new and shiny Monzo card directly from Tom.
I followed all the steps to activate the card until the topup card, where instead of using another debit card I used transferwise to top it up. I did it this way because I just moved to london from Norway and I want to avoid the huge fee charges in which I will incur if I had to do an international transfer from my current norvegian bank.
I used the Monzo bank details that I found here on the forums to send the money:
WDCS Re Focus
account nr: 13219585
Transferwise confirms that the money has been sent, but unfortunately on my app I am still stuck at the initial topup page, so I can’t contact support through the chat.
Should it be working an it is just a matter of time? Or am I completely wrong and the first topup has to be from a debit card?