Issue: credit scores displaying incorrect information
**Details to reproduce: I check my score in the monzo app which is provided by TransUnion. I have a marker for “ You have a County Court
Judgment, Individual Voluntary Agreement, or you’ve been declared bankrupt“. I know this is not the case as I monitor my reports with Checkmyfile. Either way I also logged into the official TransUnion report and there aren’t no details regarding any judgment, bankruptcy, etc.
It’s quite jarring to read and I’m assuming I’m not the only one affected.
If you read what I wrote you will understand that TransUnion does not hold any data on me for these markers. So somehow incorrect data is being pulled which I’m sure Monzo can do something about it.
I am also experiencing this issue. This same message appeared on my latest credit score update in Monzo. Having checked Check My File, I was relieved to see this was not the case.
I have the same issue, my major concern is the fact they now see incorrect data. Are they using this data and if so this would affect people’s relationships and account stability with the bank.
I indeed just checked mine, mine is also showing I have a CCJ, IVA or bankruptcy which is not the case I have checked via totally money and Kredit Karma both reporting none of them!
