No, it wasn’t providing exact information. In comparison, I got a much more detailed and informed response via Twitter than I did via the in-app chat. If anything, the responses should have been the other way round.
I’ve never had one of the traditional banks display my account into a 0 balance US dollars account - that’s a new one on all counts.
Anyway - seems to be back to normal for me now. Fingers crossed it stays that way. Is anyone else still having the issue?
Still there at the moment, but only for Savings Pots 
similar here , my savings pot is £ 0 - yikes 
I can understand people getting concerned about it , its not good, however I trust Monzo will sort it out as quickly as they can
Interestingly the actual savings balance when you scroll down the pot shows all my transactions and balance 
Hi all, just dropping in to say we’re aware of the issue where Savings Pot balances are appearing as 0.
We’re investigating it now. And we’ll keep you updated on our progress.
While we investigate, please keep the conversation here civil.
That’s no reason to defend them or avoid criticizing them.
And this isn’t on the status page because? Judging by the forum seems to be a widespread issue.
Issue has been ongoing for over 2 hours at least.
It won’t let me withdraw anything, already tried that as thought what you described might be the case. Unless it’s a coincidence and my savings really have disappeared! 
Don’t forget though, it’s not a major issue for you 
The USD account balances and £0 savings pot balances are two separate issues. A status page update is going up for the savings pot issue now.
As before, the money in your accounts remain unaffected. Though for the savings pots issue specifically, the apps will try and stop you from making withdrawals until it sees a balance again.
Thanks Rika!
Is this the new iteration of locked pots? 
does make it nigh on impossible to withdraw it which some people seem to want
Fixed for me, but I wonder how many people have the same feeling when the app cold starts and it temporarily shows the balance as £0 whilst the balance updates.
On a slow 3g connection, that £0 lingers for a long time, even though it’s not my underlying balance. Maybe showing just a “£” instead of “£0” for null values/updating values?
I really do think the balances and logos (maybe) should be cached in app. Hopefully this will be considered further down the line 
I agree that’s a great suggestion rather than the feeling of momentary panic when its displayed as zero
On the iOS app balance issues, @joshbruce recently finally fixed the remaining known balance loading/caching issues in the iOS app. Should be in an App Store release very soon. 
When the balance is truly unknown, the iOS app should soon display £… again. 
We’ve updated the status page here:
Great news
My savings pot is back now.