Why no text alert like usual? Normally Monzo are on top of this stuff. This feels different.
1 Like
Presumably because this isn’t a widespread issue.
Did you make an transactions with US companies today?
Nope!
Nope.
All seems back to normal for me now, thankfully!
Should be coming back to normal now. Payments and the money in your account were not affected by this. 
10 Likes
What a relief, I’m sure their backend records weren’t affected & this was just a display issue 
2 Likes
Yeah just started working for me now.
Interesting bug,
Testing/ making the backed for international expansion in other countries/currencies?
1 Like
Now my savings pot is showing £0 balance 
yet other pots are fine.
2 Likes
Same here on Android, savings pot is at 0
This should really be on the status page.
1 Like
Regardless of any development or testing that’s going on, it’s incredibly bad that the live app being used by real users has been affected. This shouldn’t be possible. It’s not the same as a back end system going down and making the whole app unavailable. I’d love to know what it is that Monzo were doing that caused this.
A major cause for concern…
3 Likes
Who said it was testing going on? The screenshot from COps said it was a bug rather than active testing.
3 Likes
If your assumptions, which haven’t been confirmed are correct - yes.
But until that time, it isn’t a major cause for concern - you’ve imagined a scenario where Monzo are testing on live systems without any basis (i.e, they haven’t done that before).
Not to mention it was a display issue as confirmed by a COp above.
Nice try though.
5 Likes
Really? Some unknown minority of users have had a display issue. If that counts as a major cause for concern, you must have a very stressful life!
7 Likes
I agree. It’s not something that should be happening in my opinion. I think this also links in with why aren’t balances cached within the app which has been suggested in other threads? You wouldn’t expect to login to a legacy bank and see your balance as 0, it shouldn’t be happening here either.
It happened to me. And it is a serious cause of concern? It’s not minor.
At least this shows Monzo’s system is getting geared up for the USA
2 Likes
I tried logging into my Nationwide app yesterday, and got a screen overlay with a non-working button, then when I finally got to the main screen, it couldn’t load my list of payees for me to make a transfer. I shrugged my shoulders and decided to do it later. These things happen.
1 Like
According to the above screenshot, it was a display issue. And it was resolved within an hour of you spotting it. And it was confirmed that it didn’t effect any of your money or any payments.
4 Likes