I noticed unusual activity on my card so I called the helpline: a few moments later someone claimed Monzo called me back. They verified all my details with me eg date of birth, address and name. They told me my account is compromised and to upgrade the security I need to transfer the money to Monzo Admin. They said it’s urgent and someone is still trying to use my account. I was suspicious but they sent me a few text messages- by the way all under the same number as the Monzo helpline. Then they gave me the details and I sent the money over. After I hanged up, I googled this and obviously have realised this is a fraud. I immediately called Monzo who said I will need to wait for up to 15 days.
I just want to ask would I get a refund for this? They have taken all my money from the account, about £9000.
I would really appreciate you comments.