I haven’t long received my new Monzo card and I don’t remember receiving a PIN with this.
I’m travelling to Ireland this coming weekend and I went into the Monzo app on my iphone to check it was still there, and was asked for a PIN - I automatically entered my bank card’s PIN twice, then the other when that was wrong and have now been locked out of the app and being able to add any money to the card.
I’m sure I didn’t receive a PIN number with this newer card. I’ve been through the process of having to send another selfie video and a photo of my driver’s licence, but how long will this all take? How will I be notified of my PIN? I’m worried I won’t receive this before I travel to Ireland on Friday?
I look forward to hearing back from you shortly.