Hi,
Try clicking the next button on your keyboard, also make sure you phone language is set to English, it could be playing with the date of birth .
Also if you are using a Tablet , try using a phone just for the sign-up.
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Hey 
Sorry to hear you’re having trouble getting signed up for an account - if you can’t get past this screen then please give us a call on 0800 802 1281 and we’ll be happy to help!
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It looks like next is greyed out
Maybe preferred name can only be one word
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Did you solve this in the end
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