JIMMWX
(Village Idiot)
6 March 2022 21:03
1
Hello.
It would be great if you had the option of hiding the “get Monzo premium” banner, even if it just did it for like a 30 day period or something.
I dont think I’ll ever want premium and if I did I know I can do that in the plus tab. I feel like it makes the account screen quite messy.
Thanks!
Is there anyway Monzo, you can please let us choose to dismiss the big blue ‘Monzo Premium’ button on the home page of the app? I appreciate you want to upsell, but please give us the option to dismiss this message and not have it permanently there.
Thanks!
It really blows my mind how much people complain about these things.
5 Likes
JIMMWX
(Village Idiot)
6 March 2022 21:21
4
I have no issue with it being there, they have to advertise somehow.
But for me, it would be nice if you could hide it.
I guess if I’m asking for a tiny UI change over anything fundamental then Monzo must be doing something right
6 Likes
JIMMWX
(Village Idiot)
6 March 2022 21:22
5
NatWest do advertise BUT you have the option of removing it and it doesn’t show again for a while.
I look at my bank because I want to check my balance, not to look at an oversized advert.
Others may not get irritated but I do
6 Likes
It would irritate me to no end!
2 Likes
This is annoying I agree. The other banks advertise package accounts etc in a more subtle way, this is just in your face.
1 Like
Anarchist
(Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)
6 March 2022 22:41
8
I don’t want my banking app to feel like some freemium product.
But it is a freemium product. Basic functionality is free, but you pay to make it work better.
2 Likes
j06
(Jamie)
6 March 2022 22:49
9
Agreed. Extrapolate that observation to its natural conclusion: Pay for the product to get rid of the ads.
2 Likes
And now it’s animated which is even more annoying.
Irritates the hell out of me.
1 Like
pavvel
(Pavvel)
7 March 2022 00:13
13
I pay for plus as well, I don’t need to be seeing this all the time in the app. Let me hide it!
1 Like
An animated star (rotates several times when the pill first appears) and then a constant animated shimmering (for want of a better word) light effect on the pill.
Rat_au_van:
really pretty
That’s one way of describing it. albeit not the one I’d use!
4 Likes
I have no idea when it started with the star spinning because you just forget it’s there
4 Likes
Ordog
((╯°□°)╯︵ ┻━┻)
7 March 2022 08:20
23
I have Monzo Plus and I just thought it was a label for what account type I have.
I’ve just looked now and I didn’t realise it was promoting premium
6 Likes
BenLeo
(Ben)
7 March 2022 08:28
24
I found the weekly phone calls to set up an appointment with “your RBS personal banking manager” to upgrade to their premium accounts a little more intrusive, tbh.
2 Likes
Same. In fact, I’ve just deliberately gone there to look and yes, indeed, even on freemium, the star rotates to promote upgrade of account.
I rarely visit that screen though, so doesn’t bother me tbh
2 Likes
j06
(Jamie)
7 March 2022 09:55
27
If you don’t click on the spinning star though, Monzo will send someone from Customer Services to knock on your window at two in the morning to tell you Plus exists.
3 Likes
If only they had the staff
1 Like