I’ve started seeing a much larger ad for Monzo Plus in-app, is everyone else seeing it too? Previously there was an unobtrusive option to ‘Get Monzo Plus’ away from the main page, but now to the left of the image of my coral Monzo card on the main screen is a new blue Monzo Plus card promoting the new account. It’s very offputting IMHO, I hope it’s just a trial and gets dropped…
Have you got a screenshot so we can see?
Not at the moment, and it would really annoy me if I did.
What does it look like before you swipe over? Can you just see a small portion of the “card”?
That’s right, you can see the corner of the plus card (including the shiny O of Monzo) when looking at your normal coral card. It feels visually much more cramped.
For a split second I thought the big white box was an ad-blocker
Nothing like that on my android. No upgrade tab at the bottom.
What app version?
To see that screen, you have to - from the Home screen - tap on ‘Upgrade’ if you don’t have Plus; it doesn’t automagically pop-up.
EDIT: I have plus at this stage, so it may be a moot point and I have no idea what I’m typing about.
Same on my app. Only see that screen if tap on Upgrade Account.
No nag screen otherwise
Thanks. Not terrible I suppose but definitely would rather it not be there.
So some users see “upgrade” as an extra menu in the bottom bar, and there’s a Monzo Plus card to the left of the normal account mode?
I’m on 3.5.1 now , but I’ve had it for at least a month.
I can see it from there too, but it’s also a separate tab which is there constantly.
It wasn’t there straight away, it might have come after clicking upgrade a few times.
Oh now that would drive me mad. Would be enough to contact support for the first time ever to see if they could get it removed.
Very much not a fan of that big upgrade tab.
Would hope that’s a test (and it fails…).
Mondo need money but it makes it seem like you’re using a free version of a generally paid for product
Less of a nudge, more of a barge.
Exactly, effective marketing which angers your customers is the equivalent of cutting your nose off to spite your face.
It is never good to create resentment amongst your customer base, as it erodes their sense of loyalty and makes them more likely to switch.