Hi my app is locked and I tried to open it again but I can’t do can anybody help me
What message are you getting when you try?
They say we check your email and we sent an email but I didn’t receive any and choose the icon I didn’t receive the say we sent an email
Check your junk email
Is this the log in magic link they emailed you?
I didn’t receive it
What didn’t you receive? The magic link?
I didn’t receive any massage from Monzo
Right, but was it the magic link to log in you didn’t get or was it an email saying your account was closed? What message were you expecting to get
Yes it is magic like
It will have gone to the email address. Often people can’t find it because it’s ended up in a junk folder. If you log into your email on a computer it’s easier to find as all options aren’t always available on your phone
If you still can’t find it then email email@example.com. It can take a long time for a reply
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