Hi, I have been waiting 6 days for verification, the app states upto 48 hours, no helpline to communicate with a human being,! has anyone any ideas, I have emailed them today but still no reply !
Hi. Welcome.
It can take upto a 11 days for verification in some instances. Calling/emailing won’t speed it up or get you any info, all you can do is sit tight and wait for the app to give you an update.
Opening a current account with us
How quickly do we open personal current accounts?
We give customers an account number and enable them to start paying into the account:
- The same day, for 89% of customers
- On average, in 1 day; and
- Within 11 days for 99% of customers
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Ok thanks, I think they should state what the waiting time is on the Monzo App.
Regards …Gary.