Help1

Hello, i jus’s freezed my Monzo bank account by miss click and unfreeze in same time and now i can’t use my apple pay how can i fix it?

Don’t panic :slight_smile: You can freeze and unfreeze your card as many times as you like.

What is the issue you’re having with Apple Pay? Is your card no longer connected, is it declining… what error message are you seeing etc.

I’m going to guess that the cards still showing as frozen / disabled in Apple Pay, it someone’s gets stuck as this on Google Pay after unfreezing the card. Force closing the pay app and reloading tends to give it a poke back to life.

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