So I paid my credit card with Halifax this morning. Total cost, £13.05. At the exact same time another charge of £1,038.08 also got taken by Halifax. I mean the credit card only has a £500 limit so how this can happen who knows.
Thanks to Monzo this was immediately clear. I can even get it returned with an email from Halifax. Yet after a half hour on the phone waiting, I was told they need to wait for it to clear on their systems before it can be returned, then it will be a weekend, and a bank holiday, then a few days before it returns to my account.
Oh, and they don’t do any emails.
It just makes me hate the old way of banking so much. I’m down £1k for no reason and they just shrug their shoulders.