Halifax payments problem

I’m going full Monzo with our joint account, and transferring some money manually from our old Halifax account.

Got this message when I typed Monzo’s sort code into Halifax:

monzo

Now they want me to phone their anti-fraud team before they will sent the payment.

Has anyone else had this kind of problem?

Hey @anon84687262

I’ve had that message pop up with lots of banks when using Halifax, it’s just their way of checking you haven’t be a victim of some fraud.

On occasion I have also had to call to confirm. It’s just a way to keep your money safe :slight_smile:

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It’s to stop people getting conned out of life savings by transferring to a bank account by someone claiming to be their bank. Increasingly common to stop people running to the press about being conned and their bank not reimbursing them

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