Halifax payments problem


(Paul) #1

I’m going full Monzo with our joint account, and transferring some money manually from our old Halifax account.

Got this message when I typed Monzo’s sort code into Halifax:

Now they want me to phone their anti-fraud team before they will sent the payment.

Has anyone else had this kind of problem?


(Jack) #2

Hey @paulmwoods

I’ve had that message pop up with lots of banks when using Halifax, it’s just their way of checking you haven’t be a victim of some fraud.

On occasion I have also had to call to confirm. It’s just a way to keep your money safe :slight_smile:


(Paul) #3

Good to know. I’ve never come across if before… so wondered whether legacy banks were trying to discredit competition like Monzo, and make them seem unsafe!


#4

It’s to stop people getting conned out of life savings by transferring to a bank account by someone claiming to be their bank. Increasingly common to stop people running to the press about being conned and their bank not reimbursing them