Hi All,
Not sure if this feature already exists or is in the pipeline for consideration. I today used RBS emergency cash feature as I left my wallet at home. Using the RBS mobile app I was able to withdraw cash from an ATM without my card, nice and very handy feature in those emergency situations.
Oh wow, I wasnāt even aware this was an option. Does any other bank except RBS offer this?
Hi, I am not aware of any other UK bank offering this option/feature. Speaking to some of my colleagues also they have used the emergency cash feature for this kids also when they have been stuck, nice feature, would be good to see something similar in Mondo app.
Iām not sure if a feature similar to natwest/rbs would be possibleā¦ It seems like something that is built into their system and their own cash machines. I say this because you can only get the emergency cash from natwest/rbs and more recently Tesco cash machines. You canāt just go up to any cash point and take out money without a card. An emergency cash feature would be awesome, but I think mondo would need to think more outside the box, because at present they donāt have any cash machines which they own, and wonāt be able to adapt software on current cash machines to let them do this! I hope that makes sense, I am extremely jet lagged! 
I think Natwest and some other banks in the RBS Group do
I would agree its a super feature. I try and avoid cash but its an option i have used a few times with rbs
Iād imagine this would be a really difficult feature to have. Iām a RBS customer myself and I have used the Emergency Cash feature as well. This feature is only available in ATMs by the RBS group for obvious reasons, so in order to provide the feature Mondo would have to get some kind of agreement with banks. And since RBS prides itself on the fact theyāre the only ones offering this feature Iād imagine they probably donāt want the future of banking āstealingā one of their sell points.
I actually have an RBS account purely for this featureā¦ If Iām out and about and have forgotten my cards and need cash I transfer into my RBS then withdraw it from an RBS machine. Its good, it works, but it is limited to Natwest/RBS cash machines, which are not exactly everywhereā¦
A better function in my opinion would be to skip cash machines all together, and offer a service to allow you to essentially get ācashbackā without a purchase from convenience storesā¦ I have lost count of the amount of times I have gone into a store and purchased something I donāt need just to get cashback because thereās no cash machine nearby, so why not offer a service, kinda like PayPoint but in reverse, that allows you to request money and pick it up from a store? Even if it was restricted to Ā£20 notesā¦
Pros
Cons
The problem with it is the ATMās software is for RBS. So Mondo would have to pair up with RBS. Itās the ATM owners who can make this happen.
If youāve left your card at home, or even lost it, would be handy to withdraw via the app. I donāt think ATMās support it though. Checkout and POS systems could though.
NatWest bank does 
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RBS Groupā¦NatWest, RBS, Ulster, Coutts, Drummonds, Adams, Hunts, all those accounts in all RBS, NatWest or Ulster bank machines
Slightly mitigated by A(ndroid|pple) Pay, especially if itās not inconvenient to go somewhere you can get cash back.
Hereās a new development for this feature -
Barclays is trialling new cash machines that allow customers to make withdrawals via their smartphones.
The facility is limited to Android handsets, which trigger the moneyās release via a ācontactlessā NFC (near-field communication) transmission.
The bank suggests the facility is more secure than slotting in a bank card as it avoids the risk of having the cardās details hijacked by a skimming machine.
Barclays aims to simplify this further by just requiring the account holder to wave the handset near to the bank machine and type their normal Pin code into either one of the two devices.
Barclays is piloting the ācontactless cashā service in the north of England at 180 branches ahead of a wider rollout in 2017.
With the RBS Groupās āEmergency Cashā service their customers can get money not just from RBS or NatWest but from any RBS Group cash machine, and not just in Great Britain but the Channel Islands, Isle of Man, Northern Ireland and even Gibraltar.
RBS Group includes:
RBS
Coutts
Adam
Child
Drummonds
Holts
NatWest
Ulster Bank
Isle of Man Bank
RBS International
Yes, this would be a fantastic feature. Only thing holding me back from ditching my Natwest account completely.
As stated above, given that Monzo donāt (and donāt plan to) own any cash machines, this is very unlikely to be achievable in the forseeable future. 
I have a NatWest account and the only reason I keep it open is because of the emergency cash facility. This allows you, on the odd occasions when you forget your wallet, to request emergency cash which you get from an ATM without needing your bank card. It is a very useful facility. If Monzo had this I would close my NatWest Card
I guess you could always buy chewing gum at a corner shop via Android Pay with your phone, and ask for Ā£10 cashback, if you urgently need actual cash, with no cashcard on you.
ā¦Unless itās the middle of the night and no shops are open.
I think this would be a great feature even though cash costs Monzo money.
Although if we had Apple Pay it wouldnāt be so urgent 