Flex transactions showing as multiple credit lending transactions

I checked my credit file on clear score this week and was alarmed to see that I had an average of 25 monthly uses of ‘buy now pay later’ on my credit file, which can only be down to my use of Monzo Flex for day to day spending which I clear in full every month.

I’m not sure if we’ve been missold this product and it is essentially a BNPL account sugar coated as a credit card, but I assumed the balance and transaction history would be reported as a singular credit reported item and not every single coffee and pint of milk bought showing me as a BNPL borrower (which I am not at all).

Alarmingly, in my experience this kind of modern credit facility is frowned upon by borrowers as the new pay day loan type of borrowing so if this is the case I’m not going to use it anymore.

I’ve subsequently cleared the balance early and gone back to AMEX until I can see this has been explained and why I shouldn’t be concerned.

Stop panicking about a made up score.

You haven’t been missold anything. Flex is a credit card.

What do other credit reports say? It’s probably just how they (badly) interpret the data.

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Fair enough - it just doesn’t sit right with me if that’s how it’s being reported.

I dunno. I’d still class Flex as a BNPL product which happens to also have S75 protection. So it’s not surprising it registers as a revolving credit product.

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Why are you putting so much on there in the first place :confused:

I’ve always paid for my day to day expenses on a credit card and paid it off in full on the due date - prefer to risk fraud attempts and have better purchase protection using credit facilities versus my own money… Pretty common thing to do.

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Only you don’t get purchase protection when you buy a pint of milk? 32 transactions in a month?

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You get purchase protection in the sense that you’re not liable for fraudulent transactions, as opposed to a debit card where your money is gone until you can make a claim. For people using credit cards for everyday spending 32 a month isn’t that many.

I had wondered though how Flex reported to credit agencies and I guess this answers that. Is also why I was never sure about it being marketed as a credit card either as I also always saw it as primarily a BNPL product. It certainly was when it launched.

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The Monzo site makes it quite clear that it will be reported as a revolving credit product.

It’s not a product I’d ever use personally. To my mind, it’s BNPL.

“Monzo Flex will appear as a revolving credit product on your credit file”

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The score is made up, but if Flex is reported as BNPL that may well have consequences if you’re applying for other credit, notably a mortgage.

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Just aside from all of the Flex credit score stuff, you really should be using some kind of rewards credit card for this rather than Flex.

If you’re paying off in full every month then you really should be getting rewards for it. Whether that be cashback or Avios.

AMEX have a range of cards that will suit you well. If you’re worried about acceptance (which isn’t an issue, but there’s another thread on this forum for that) then the Barclaycard free Avios card is a good shout.

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I have been specifically asked if I’ve any BNPL in connection with my current mortgage application, so I’d say it would potentially have an effect.

I guess it would also depend how close to the edge of acceptance you are. If you are barely scraping an approval, I guess it could make a difference.

Personally, I’d be mortified to have a BNPL entry on my credit file for small amounts (e.g. bread)…

If it’s reported as BNPL, Monzo should make this clear and not just in an FAQ.

Location of information is important, as is the wording used. I think it could be clearer.

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Flex in the background is multiple loans piled up to one fixed total limit.

So it’s no surprise really.

Also, for those that don’t understand Section 75, your £1,000 Curry’s isn’t covered by section 75 unless one of the items on that list is £100, and only that product is covered, nothing else on the receipt, unless it’s over £100.

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Or, basically, any item over £100 in value.

Well it isn’t if you read all of the details. However at face value Monzo very much market this as a “credit card” so I think some people won’t read past that. Which is why we get the surprised posts like this.

Personal opinion it’s a BNPL product and should be marketed like this.

Also, OP, if you’re using Flex day to day, which is a valid use of a credit card you’re better off with a real credit card which is rewards based.

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I explained it as above so people could understand it’s not receipt value, it’s individual items on the receipt.

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Silly question… is it the value of the item or the amount of the transaction for said item? For example, if I buy something that costs £180 but pay in three, is that item covered?