Not wanting to sound like a grumpy git but I used the google and Apple Pay function through Monzo.me to receive payments but have just noticed the feature has gone.
I get the urge to add new features but please can we have a bit of stability as well. This is my bank account after all…
I’ve just checked my link and he’s right, the option to pay with Google or Apple pay has disappeared. Not good, it made it much quicker for people.
This also wasn’t communicated out at all, just a sneaky little change.
If it’s costing too much money for monzo to run then I don’t blame them for removing it. However, it should have been communicated with customers. I think all card payments cost to receive, which was why the ‘topup by card’ was removed, but they kept the monzo.me system.
Hopefully we get so confirmation as to what has happened here soon
Not sure I see a link between the two. It’s not like phone-pay costs any more than card payments so if it’s been restricted to ‘card only’ for cost reasons, the last thing that will then happen is increasing the costs by increasing the limits. What am I missing?
That was based on the understanding that apple/google pay takes a cut for using their service on top of standard transaction fees. I may be wrong on that though.
It’s not happening any time soon. They’ve talked about the limit briefly in another thread.
It would be good to know why the google Apple Pay options were removed without telling anyone.
To be fair the monzo.me feature seems to have been deliberately crippled, I’ve been told multiple times (not by staff) that I should just use a bank transfer instead.